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Articles, Blog Posts, And More


Select any of the logos below to see a range of articles written for each publication. Want more? Contact me today!

Holly Chessman regularly writes for a select set of publications. Take a look below to see writing samples.


Click any of the tiles below to see additional published writing by Holly Chessman.

Improve Customer Experience

Supercharge Customer Experience With Cobrowse

Humans vs Bots in Customer Service

When Do You Need to Use Humans Instead of Bots for Customer Service?

Stand Out Online

How to Stand Out in a Bland Online B2B World

Healthcare and Customer Care

Why is Cobrowse a High Priority for Healthcare Organizations?

Smiling Man

5 Easy Tips to Make Your Online Sales Meetings Stand Out

Make Your Business More Likable

5 Fabulous Ways to Make Your Business More Likeable

Make Customer Service Easy

Customer Service: 4 Ways to Reduce Effort

Customer Service ROI

How to Get the Fastest ROI From Your Customer Service Effort

Must-Have Marketing Resources

Discover 3 Must-Have Marketing Resources

Promote Women in Tech

10 Tips for Amplifying Women’s Voices in the World of Technology

Humanization Online

The Importance of Humanization in the Online Customer Experience

Kids Book Project

How Your Kids Can Make a Book in Under an Hour

Build Sand Structures With Kids

Beach Fun: How to Build Sand Structures With Your Kids

Playing With Food

Three Food Games to Entertain Your Kids for Hours

Camping Indoors

How to Have an Indoor Camping Experience

Customer Service Automation

Customer Service Automation: Do It Right!

Satisfied Customer

Respect: The Bottom Line in Customer Satisfaction

Positive Customer Experience

The Happy Effect of a Positive Customer Experience

Give Thanks for Customer Service

Giving Thanks for Great Customer Service


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